Customer Support
«Our goal is to make your tax return preparation simple, fast and accurate!»
If you have questions or concerns about TAX SEASON Software, e-filing, deciphering error codes, or technical issues; please contact our customer support team and a qualified customer service representative will assist you.
Customer Support Options
Comprehensive Knowledge Base Search
our knowledge base to answer questions on credits, deductions, etc.
If you would like to ask one of our customer service agents a question about your return or our site, just send us an email to info@mytaxseason.com . *Responses are usually received within 24-48 hours.
IRS Toll Free Contact Numbers
The IRS provides toll free numbers for individuals and businesses with questions relating to their income tax return or refund.
Phone Support
We offer phone support during office hours at (866)777-0870
Schedule:
Office hours during tax season:
- Monday thru Friday ET – 9am to 4pm
- Saturday ET – 9am to 1pm
Office hours during off season:
- Monday thru Friday ET – 9am to 4pm